Genny and I wish to express our sincere gratitude and appreciation for the projects you have undertaken on our behalf over the past many years in our home in Toronto.
The first project was our main floor study including a custom-made double pedestal desk, all in the arts and crafts style that continues to suit our taste perfectly years later and which helps set the tone of our entire home. You completed the project on time and on budget and with precisely the desired result.
This whole project turned out so well that before too long we brought you in to help us with an entirely different project, our main floor den. Your design suggestions were of great help as we strived for a very different look and feel that still tied in with the rest of our home. Again, you threaded the needle and, again, you did so on time and on budget.
We have kept coming back to you over the years because of your professionalism and integrity; you always do exactly as you say you're going to do. The quality and craftsmanship is always masterful, beautiful to appreciate even long after completion. And your installers have always been timely, respectful, courteous and professional, always fine-tuning things to our liking and cleaning up after the work is done.
We don't know if we will have the pleasure of working with you on a fourth project but you have certainly earned our gratitude and acknowledgement for all the outstanding work you have done for us over the years. Moreover, you have earned our commendation to others who would consider collaborating with you on such projects in the future.
Many thanks and best wishes for many years of continued success,